Maintenance and SLAs that keep you running
We keep your website or application secure, updated and monitored, backed by clear service level agreements so help is guaranteed when you need it.
Discuss an SLAPeace of mind, not surprises
Software is never finished. Left alone, sites and apps drift out of date, security holes open up and small issues grow into outages. Ongoing maintenance keeps everything current, secure and running the way it should.
We handle the updates, security patching, backups and monitoring so problems are caught and fixed before they reach your customers. You get a stable platform without having to think about it, and a clear record of what we have done.
With a service level agreement, you also get certainty. Agreed response and resolution times mean that when something urgent happens, you know exactly who is on it and how fast, no scrambling, no guesswork.
What maintenance covers
Updates & patching
Regular software, framework and plugin updates plus prompt security patches to keep threats out.
Monitoring
Continuous uptime and performance monitoring so issues are spotted and handled before they spread.
Backups & recovery
Regular backups and a tested recovery plan, so you are never one incident away from disaster.
Guaranteed SLA response
Agreed response and resolution times so urgent issues get attention fast, with clear priorities.
Why choose our maintenance
- ✓Security patches applied promptly, not eventually
- ✓Issues caught by monitoring before customers notice
- ✓Reliable backups with a tested recovery plan
- ✓Guaranteed response times when it matters
- ✓One team that knows your system inside out
Maintenance questions, answered
It sets agreed response and resolution times per priority level, so you know exactly how quickly we act when an issue arises, in writing.
Often, yes. We start with a review of the current state and, if it is maintainable, take it on. If there are serious risks, we will tell you plainly.
Monitoring alerts us, we respond within your agreed SLA times, and our tested backups mean we can restore quickly if needed.
Want to stop worrying about it?
Let us set up maintenance and an SLA that keep your site or app secure and stable.